Exchange Policies

At Sanqueyi Apparels, we strive to provide you with the best shopping experience possible. To ensure your satisfaction, we offer an exchange policy that allows you to exchange items in case of sizing issues or damages. Please read the following exchange policy carefully:


1. Eligibility for Exchanges:

  • Exchanges are allowed for items with sizing issues or damages.
  • The request for an exchange must be made within 7 days from the date of delivery.

2. Non-Returnable Items:

  • We do not offer returns or refunds.
  • Only exchanges for wrong sizes or damaged items will be accepted.

3. Exchange Procedure: To initiate an exchange, please follow these steps:

  • Contact us via email at sanqueyi-apparels@gmail.com within 7 days of receiving the order.
  • Provide your order number, the item(s) you wish to exchange, and the reason for the exchange (wrong size or damage).
  • If the item is damaged, please attach clear images showing the damage.

4. Verification and Approval:

  • Our team will review your request and images for verification purposes.
  • Once your request is approved, you will receive an email with further instructions.

5. Exchange Conditions:

  • The item must be unworn, unwashed, and in its original condition with all tags attached.
  • The exchanged item should be of the same value as the original purchase.
  • We reserve the right to refuse an exchange if the item does not meet our conditions.

6. Contact Us: If you have any questions or need assistance with the exchange process, please contact us at sanqueyi-apparels@gmail.com. Our customer service team will be happy to help.


Thank you for shopping with us, your satisfaction is our priority, and we look forward to serving you again!

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